Delete Your Account
Effective Date: 27 October 2026
You can delete your account at any time, in the app or by asking us. This applies to the Book My Cook app (customers) and the BMC Partner app (cooks), both by Book My Cook.
1. Delete it in the app
- Book My Cook app: open the Account tab, scroll down and tap “Delete account”, then confirm.
- BMC Partner app: open the Profile tab (प्रोफ़ाइल), scroll down and tap “Delete account” (अकाउंट हटाएं), then confirm.
Your account is deleted straight away and you are signed out.
2. Or ask us to delete it
If you can't open the app, email info@bookmycook.co from any address with the subject “Delete my account”, and tell us which app you use and your registered mobile number. We confirm it's your number and delete the account within 7 days.
3. What is deleted
- Customers: your name, phone number, email and saved addresses, and your login.
- Cooks: your name, phone number, email, address and location, profile photo, Aadhaar and PAN documents, bank details, and your login.
- Unpaid draft bookings are cancelled.
4. What we keep, and why
- Past bookings and payment records are kept without your name or contact details, because tax and accounting laws require us to keep transaction records.
- Payment details are held by our payment partner, Razorpay, under its own policy — we never store card or UPI details.
5. Before you delete
- Customers: cancel any upcoming paid booking first — you get any refund due under our cancellation policy.
- Cooks: finish or cancel upcoming jobs first. If earnings are still waiting to be paid out, contact us so we can settle them before the account is deleted.
See also our Privacy Policy and Cancellation & Refund Policy.
